Privacy policy

Privacy Policy – Flowstop Flood Barrier

Flowstop respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

Information We Collect

• We collect personal information you provide, such as your name, phone number, email, shipping address, and payment details, as well as non-identifiable website usage data to improve user experience.

How We Use Your Information

• Your information is used to process and deliver orders, provide customer support, communicate product updates and safety information, and improve our website and services.

No Third-Party Sharing for SMS Marketing

• We do not share mobile numbers or SMS consent data with any third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent are used strictly for customer-initiated and service-related communications and are not sold, rented, or disclosed to any third party.

 

Data Security

• We use industry-standard security practices, including encryption and secure servers, to protect your data from unauthorized access or disclosure. While no system is entirely secure, we continually review and improve our security measures.

SMS Terms & Conditions

• By providing your mobile number, you consent to receive SMS messages from Flowstop Flood Barrier related to order updates, appointment reminders, and product or safety information.

• Message frequency may vary based on your interactions. Message and data rates may apply. You may opt out at any time by replying “STOP” and can request help by replying “HELP” or contacting us via our website.

Your Rights

• You may request access to or deletion of their personal data and opt out of certain data sharing by contacting us through our website.

Policy Updates

• Flowstop Flood Barrier may update this policy as needed. Updates will be posted on this page with a revised effective date.